Frequently Asked Questions
ABOUT HAH Rooms
1What is HAH Rooms?
HAH Rooms falls under the chain of HAH Hotels Pvt. Ltd alongside HAH Hotels & HAH Camps. It is a booking portal solely dedicated to homestays, villas, serviced apartments, cottages, guesthouses, huts, BnBs, and similar types of accommodations. For hotel or camp bookings, guests can visit our websites thevirtuehotels.com & virtuecamps.com respectively.
2Is Virtue Hotels Pvt. Ltd. authentic?
Absolutely Yes! We are a registered entity with GST No. 07AAHCV5296PIZD
3There are many OTAs, Why should I book from HAH Rooms or Virtue Hotels Pvt. Ltd?
HAH Rooms is a very different and enhanced concept of online Hotel bookings. Our top 7 service highlights are: - Quality is the key: Team of HAH Rooms focuses entirely on quality. Only those properties make it our list which we have we have personally inspected, belongs to our close associates, or have been recommended back to back by our guests. - Booking Transfer Option: Once booked through online portals, amendments may not be possible. However, with HAH Rooms, you can easily amend the dates, no of travelers, and even the destination. In case you are unable to travel, booking can even be passed to any of your relatives or friend. - Discounted Rates or free upgrades: We take special contracted rates from the property owners. Feel free to compare our prices & you will know the difference. We also give free upgrades in rooms, meals & discounts on in-house amenities, etc. - Instalment Options: While booking from other OTAs, guests have to pay a 100% amount in advance. However, with HAH Rooms guests can confirm their booking only at 25%. Please read our terms and conditions for the same. - PAN India Reach: Feel Free to book your stay anywhere in the remotest villages of Leh to the most popular tourist hubs. We are ever-growing and multiple new properties keep on joining us every day thus giving us PAN India Reach. - Professionals with more than 10 Years Experience: The team of Virtue Limited is in the Hotel & Travel industry for more than 10 Years. Thus, expect from us professional and personalized services at all times. - Not more waiting for Direct Customer Support: On other online booking portals, one often needs to go through a lengthy process of dialing, redirecting, and getting in touch with customer support. HAH Rooms, on other hand, have a direct 24/7 helpline number & prompt response time at 9418264927.
4Is HAH Rooms on Social Media Platforms?
Yes, please visit our pages here: Facebook: https://www.facebook.com/virtuerooms Follow Us Here Instagram: https://www.instagram.com/virtuerooms Follow Us Here
5Can I have your client’s testimonials?
Yes, please check the hahrooms.com homepage, Google & Tripadvisor to know our guest’s feedback.
1What is the check-in & check-out time?
Generally the check-in and out time varies from 10 AM to 12 Noon with stay hours of 22 to 24 hours.
2What documents do I need to carry during my trip?
Please carry identity proof containing address along with Confirmation Voucher. For International Travellers Passport & VISA are mandatory
3Does Virtue Rooms offer couple-friendly properties?
Virtue Rooms has tied up with several properties with each having a different set of rules. Please enquire about the same before booking with us
4Is my homestay pet-friendly?
Some property owners may allow pets some may not. Please contact us before making any reservation.
5Is my Homestay /Villa / Cottage safe from Covid-19?
All our accommodations are Covid-19 ready with proper sanitization, social distancing, temperature check, and more.
6Can I put my rooms on hold?
Yes Of course! The rooms can be put on hold for a few hours to a week (depending upon the arrival date).
7What will be the charges for my children of 5 & 7 Years?
Children up to 5 Years stay complimentary with the parents. Children between 6-12 years will be charged according to child policy. Note: Children above 12 years will be considered adults and will be charged accordingly.
BOOKINGS & CANCELLATIONS
1I liked a homestay/cottage/ villa/ apartment/ BnB on virtuerooms.com. How do I book it?
Once you have selected the property, please click on the “Book Now” option and you will be connected with our executive. The concerned person will further guide you on “how to book” your stay.
2The property that is not listed on your website? Can I still book it?
Yes, Definitely! Please share the name of the property and our team will book it on your behalf.
3In what budget does Virtue Ltd. offer rooms?
We offer properties in every budget ranging from INR 800 /- per room to INR 75000 /- per cottage.
4In how much advance do I need to do the booking?
Virtue rooms take instant as well as advance bookings up to a year. However, booking in between 15 Days-6 months is suggestible.
5Do I need to pay anything extra in addition to the booking amount?
No! The booking amount is all-inclusive and one does not need to pay anything extra to Virtue Rooms.
6How much I need to pay to confirm the booking?
To confirm the booking a minimum 25% of the total booking amount is mandatory depending upon the arrival date. To know more, please go through our Terms & Conditions Page.
7How do I make a payment?
Our payment options include UPIs, NEFT, Cash & Bank Deposit. Feel free to use any option that is convenient for you.
8I have made the payment? What’s next?
As soon as the payment is made, please share the screenshot as well as your ID Proof. We will start our booking process & send you an acknowledgment e-mail regarding the same.
9When can I get the confirmation voucher?
Please expect a confirmation voucher within 3 Hours to 48 Hours of payment time.
10How do I check my Invoice No?
Our Invoice No. has 6 Digits which will present on our every Confirmation Voucher.
11Due to some emergency, I can't make it to the tour. Can I change my travel dates?
Yes, with Virtue Room you can easily prepone or postpone your dates.
12Can I know your Amendments & Cancellation policies?
Sure ! Please visit our Terms & Conditions Section.
Hotel Terms you need to know (Acronyms, Abbreviations & Jargons)
B&B –Bed & Breakfast PP – Per Person PPPN – Per person per Night PRPN – Per room per Night GST– Goods & Services Tax EBs – Extra Beds/Extra Mattress CNB – Child No Bed DND – Do not disturb BAR – Best Available Rates F&B – Food & Beverages FOC – Free of Cost FIT – Free Independent Traveller (up to 5 Persons) GIT– Group Inclusive Tour (more than 5 persons)
Twin Sharing – 2 Persons sharing a room with two single beds. Double (DBL) Occupancy – 2 Persons in a room with 1 Double Bed. Triple Occupancy – 3 Persons sharing a room (1 Dbl Bed + 1 EB) Quad Sharing – 4 Persons sharing one room
EP – European Plan (Only stay is included) CP – Continental Plan (Stay + Breakfast) MAP – Modified American Plan (Half-Board Stay – Breakfast & Lunch/Dinner) AP – American plan (Full Board Stay – Breakfast, Lunch & Dinner